Description

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Shop: Sues Wedding Flowers of
York

All my orders are sent
by Royal Mail recorded delivery include secure packaging to
avoid damage however if your parcel is damaged this must be
dealt with via Royal Mail, therefore i cannot held
responsible of this and i always send recorded delivery for
extra protection and tracking number in case of your parcel
still not turning up. All recorded items take up to 10
days for UK delivery (with the exception of special
deliveriey)

Sues Flowers
Checkout my excellent
feedback!!!!

Good luck and thanks for
looking.
RETURNS

• RETURNS – I accept returns under
  these terms – please make sure you read them
  fully.
• 1. You must notify me the day you
  recieve the item that you are sending
  back.
• 2. The parcel must come back
  within 7 days
• 3. You must use signed
  for registered post, the same way that I send to you. I do
  not accept responsibilty for any parcel sent any other
  way. Signed for post protects you and me against
  loss.
• 4. All items must be
  unused, clean and packed up the way that you recieved them
  – sorry to sound so harsh but we have had one customer use
  an entire weddings worth of flowers and try and return
  them afterwards!
• 5. I am happy for you send back
  any item without a reason but please be fair and dont just
  order items to look at knowing you dont really want to
  keep them. A lot of work goes into some of our items and
  can take many man hours to construct for each item
  returned we dont get any wages for the time
  spent…
• 6. I will
  always pay full refund and on the odd occassion ( at my
  discression) send out new items free of charge for items
  that arrive damaged in the post or if we have made any
  mistakes with your order. Please take note that I DO NOT
  refund or pay your return postage for unwanted / unliked
  items or if you decide to change to the colours
  etc.
• 7. Final
  rule – Relax, its not all as bad as sounds! We have to
  cover all angles for yours and our protection. Just
  remember we are here to help you and we are on your side
  no mater what. If you have any doubts just contact us. A
  little email can make all the
  difference.